Frequently Asked Questions

Monday – Thursday:  7.30 a.m. – 3.30 p.m. Friday: 7.30 a.m. – 12.00 p.m.

By sending your resume to the following email address: career@mocd.gov.ae. For inquiries, you can contact via direct telephone number: 04-6011314; applications will be reviewed by the relevant team and further communication will be made if needed.

By sending an email to the Training Department at the following address training@mocd.gov.ae, Applications are received from universities, partners, and students interested in training. For more inquiries, kindly contact 04-6011324.

Licensed parties are charitable societies, federal, local, and non-governmental organizations, and institutions whose establishment laws, decrees, or decisions allow them to collect, receive, and provide donations. Given that their primary function is to collect, receive, and provide donations, licensed parties are authorized to engage in any fundraising activities without needing prior approval from the relevant government authority. 

Authorized entities are legal persons to whom the competent authority grants the permit in accordance with the provisions of this Law hereof. These entities shall obtain a permit from the competent authority in accordance with the regulations and conditions stipulated in the Law and its executive regulations.

Khalifa bin Zayed Al Nahyan Foundation for Humanitarian Works, Abu Dhabi.
Zayed Bin Sultan Al Nahyan Charitable and Humanitarian Foundation, Abu Dhabi.
Emirates Red Crescent Authority, Abu Dhabi.
Make-A-Wish Foundation.
Operation Smile UAE.
SEDRA Foundation for Inclusion of Persons with Disabilities - UAE.
FARAJ Fund, Abu Dhabi.
Noor Dubai Foundation, Dubai.
Dubai Cares‎ Foundation, Dubai.
Al Jalila Foundation, Dubai.
Tarahum Charity Foundation, Dubai.
Sharjah Charity House, Sharjah.
Humaid Bin Rashid Al Nuaimi Charity Foundation, Ajman.
International Charity Organization, Ajman.
Al Etihad Charity Foundation, Ajman.
Saud Bin Rashid Al Mualla Foundation for Humanitarian Works, Umm Al Quwain.
Sheikh Saud Bin Saqr Charitable Educational Foundation, Ras Al Khaimah.
Saqr Bin Mohammed Al Qasimi Charitable and Humanitarian Foundation, Ras Al Khaimah.
Hamad Bin Mohammed Al Sharqi Foundation for Humanitarian Works, Al Fujairah. 
Dubai Foundation for Community Contributions, Dubai.
SQUIA - The UAE Water Aid Foundation, Dubai.
Emirates Nature WWF, Abu Dhabi.
Authority of Social Contribution- Ma-an, Abu Dhabi.
Awqaf and Minors Affairs Foundation, Dubai.
Sharjah Social Empowerment Foundation, Al Sharjah.
The Big Heart Foundation, Al Sharjah.
Fujairah Charity Association, Al Fujairah.
Emirates Charitable Association, Ras Al Khaimah.
Beit Al Khair Society, Dubai.
Dar Al Ber Society, Dubai.
Dubai Charity Association, Dubai.
Sharjah Charity Association, Al Sharjah.
Friends of Cancer Patients Society, Al Sharjah.
Al Ihsan Charity Association, Ajman.
Umm Al Quwain Charity Association, Umm Al Quwain.
Rahma – Cancer Patient Care Society.
Emirates Cancer Society.    

1. Any person who collects or receives donations, gifts, bequests, or grants from any individual or entity outside the State, except in accordance with the regulations and procedures stipulated in the Executive Regulations of this Law shall be punished with imprisonment and a fine not less than two hundred thousand  (200,000) dirhams and not exceeding five hundred thousand (500,000) dirhams or one of these two penalties. The penalty is doubled in the event of recurrence.
 2. Any person who engages in trading with donated funds, enters into financial speculations or distributes revenues or returns to members or employees of associations shall be punished with imprisonment and a fine not less than two hundred thousand  (200,000) dirhams and not exceeding five hundred thousand (500,000) dirhams or one of these two penalties. The penalty is doubled in the event of recurrence.
 3. Whoever violates the provisions of this Law or commits any act during the collection, acceptance, or provision of donations that is likely to harm public order, national security, or public morals, incite sectarian, ethnic, racial, religious, or cultural strife, or serves any unlawful purpose under the applicable laws of the State shall be punished with imprisonment and a fine not less than two hundred thousand  (200,000) dirhams and not exceeding five hundred thousand (500,000) dirhams or one of these two penalties. The penalty is doubled in the event of recurrence.
 4. In all cases, the court shall order the confiscation of the donations collected in violation of the provisions of this Law and the deportation of the foreigner after carrying out the sentence imposed on him.

The law prohibits a natural person from collecting donations from the public due to the difficulty of monitoring and supervising their activities, whether in terms of tracking the sources of donations or the beneficiaries, and to avoid being exposed to fraud, deception, or exploitation.

Applications shall be submitted through the Ministry's website or smart application upon fulfillment of the following conditions:
1. The number of founders shall not be less than twenty (20) members.
2. The member shall not be less than eighteen (18) years of age. 
3. The member shall possess full legal capacity.
4. The Founding Member shall be of good conduct and good reputation and have no history of imprisonment penalty in a felony or misdemeanor of breaching honor or trust unless a pardon has been issued for the crime and its criminal effects or the member has been legally rehabilitated.
5. The aforementioned stipulations do not apply to associations composed of legal persons.
6. All founding and working members shall be citizens of the United Arab Emirates.

1. Association declaration application.
2. Association's by-laws.
3. Minutes of the Founders' Meeting.
4. Minutes of the temporary committee's meeting.
5. The temporary committee's decision to appoint a member to represent them in submitting the declaration application.
6. A list of the founding member's names.
7. Personal data form + two (2) Personal photographs.
8. Application for exemption from the minimum number of founders (if the number of founders is less than 20 members)
9. Copy of Passport.
10. Copy of National Identity Card or civil registry extract.

The association shall submit an application to change its logo to the Ministry, which will be discussed at the ordinary general assembly meeting to approve the amendment.

Declared through the list available at the call center, as provided by the administration.

The documents required to issue a 971 from the Community Card include:

• Emirates ID card
• Personal photos
• Photos of production samples
• A copy of the occupational health card (for the category of food products)
• A copy of the home license (if any)
• Copies of laboratory tests for products that require testing (if any)
• Logo (optional)

Occupational health card issuers:

• Abu Dhabi - Abu Dhabi Agriculture and Food Safety Authority
• Dubai - Salem Offices of Dubai Health Authority
• Sharjah Municipality
• Ajman Municipality
• Um Al Quwain Municipality
• Ras Al Khaimah Municipality
• Fujairah Municipality

Products that require laboratory testing:

• Packaged and ready-to-sell food products
• Skin care products of all kinds
• Beauty Products
• Perfumes and derivatives

Authorities responsible for this type of permit:

• Abu Dhabi Agriculture and Food Safety Authority
• Al Ain Municipality
• Dubai Municipality
• Sharjah Municipality
• Ajman Municipality
• Um Al Quwain Municipality
• Ras Al Khaimah Municipality
• Fujairah Municipality

The duration of obtaining a 971 from the Community Card is two working days.

The applicant can inquire about the status of the application through:

• Call Center 800623
• Ministry of Community Empowerment website www.moce.gov.ae
• Email: 971@mocd.gov.ae

The product categories of 971 from the community projects include:

• Clothing & Accessories
• Perfumes, Dukhoon & Personal Care Products
• Printing & Arts
• Food Products

The type of product can be added or modified through :

• Call Center 800623
• Email: 971@mocd.gov.ae

You can apply to participate in 971 from the Community Pavilion in Global Village, and the events, exhibitions and marketing outlets implemented by the Ministry, by applying for 971 from the Community Card through the website of the Ministry of Community empowerment www.moce.gov.ae. All applicants will be later informed with detailed future events that will be organized, via SMS and e-mail registered with the Ministry. If you wish to participate, kindly register through the e-link inserted in the text message.

Participation is allowed for specific product categories in 971 from the Community Pavilion at Global Village:

• Clothing and accessories
• Perfumes and personal care products
• Food Products
• Arts and printing

The process of issuing the license takes thirty (30) days.

The following requirements shall be met to obtain a license for a family consultation office:

1. If the applicant is a natural person, they shall be a citizen of the State.
2. The contribution of a citizen partner to the office's capital, if they are a legal person, shall not be less than fifty-one (51%) percent.
3. The applicant shall hold a recognized academic qualification in one of the following specializations: 
   1. Psychology.
   2. Sociology.
   3. Counseling and mental health.
   4. Special education.
   5. Social Work.
4. The applicant shall be at least thirty (30) years of age.
5. The applicant shall not have been previously convicted of a misdemeanor or felony.
6. The applicant's license shall not have been previously revoked for violating any of the terms and regulations.
7. The office shall be provided with suitable and independent premises that meet all technical, engineering, health, and environmental requirements.

It is not permissible, for the licensing requirements mandate the provision of a suitable independent headquarters.

The license applicant shall hold a bachelor's degree in one of the following academic specializations:

1. Special Education.
2. Psychology.
3. Counseling and Mental Health.
4. Sociology.
5. Social Work.
6. Any other family-related specialization relevant to family matters.

The marriage scholarship is applied through:

• Ministry of Community Empowerment website www.moce.gov.ae through the smart services option, select marriage services and then apply for the marriage grant.
• (Usrati) Platform www.usrati.gov.ae

1. A document proving the applicant's net monthly income including a detailed salary certificate.
2. Property certificate varies according to the nationality place of issuance as the customer from the Emirate of Sharjah attaches two property certificates from the Real Estate Registration Department and the Planning and Survey Department; this procedure is temporarily until the networking system is completed
3. A bank statement to which the monthly salary of the marriage grant applicant is transferred, indicating his account balance for the last six months before the date of submitting the application on the Ministry of Community Empowerment website www.moce.gov.ae
4. A letter from the bank carrying the beneficiary’s International Bank Account Number (IBAN) for the purpose of transferring the marriage grant amount

Citizens who are about to marry who meet the conditions and controls for obtaining a marriage grant

AED 70,000 delivered in one payment

1. Spouses must be UAE citizens
2. Husband’s age shall not be less than (21) years old and the age of the wife shall not be less than (18) years old at the time of the marriage contract.
3. His net monthly income shall not exceed AED 25,000 after deducting the retirement and housing allowance (if any).
4. The grant application must be submitted within a period not exceeding six months from the date of the marriage contract.
5. The applicant and his wife must attend the mandatory preparatory marriage program “Eddad” which is organized by the Ministry within one year from the date of applying for the marriage grant.
6. The grant applicant must complete the required documents within a period not exceeding three months from the date of submitting the application.
7. The applicant should not have previously benefited from the financial marriage grant, or benefited from any other grant in the UAE or participated in any mass wedding.

Yes, documents vary, such as the property certificate, which varies according to the nationality place of issuance; the customer from the Emirate of Sharjah attaches two property certificates from the "Real Estate Registration" Department and the "Planning and Survey Department", this procedure is temporary until the networking system is completed.

It takes between 7 to 10 working days after the application is transferred to the disbursement procedures

The value of the marriage grant amount is fixed and amounts to AED 70,000 paid at once

One of the conditions for applying for the marriage grant is that there must be one wife under the husband's bond of marriage.

This means that the submitted application is still awaiting a decision and verification of the required documents.

Net income is calculated after excluding retirement and housing allowances

The marriage grant is disbursed after the applicant fulfills all the conditions and regulations and attends Eddad preparatory marriage program

The period for submitting the required documents is 3 months

Yes, there is an exception, if the applicant is the sole breadwinner for his family, provided that he submits proof from the court and a salary not exceeding AED 35,000.

Yes, a non-working person can apply for a marriage grant in case there is a fixed source of income such as a rented property, an income from trade licenses, or any other income.

It depends on the type of source income, For example:

1. Trade license / bank statement of the license / statement of the number of laborers / statement of laborers' salaries / shop lease contract
2. Commercial property / requires a statement from the municipality of the number of shops and apartments all notarized lease contracts

Payable, if his first wife has died, or does not have children, or is terminally ill (she cannot perform her marital duties), and a medical report must be submitted by a government authority or certified by the competent government authorities.

No, it is not a requirement, but it is requested after one year from the disbursement date of the marriage grant to ensure continuity of marriage.

There are two cases to refund the grant’s value grant or not:

1. The marriage grant value is not refunded in case of divorce after the consummation of marriage declaration.
2. The marriage grant value is refunded, one year after the disbursement of the grant in case of divorce was at the time of the marriage contract and before the consummation of marriage declaration; the grant’s applicant can apply again when he wishes to get married to another UAE female citizen. The grant is disbursed when the application meets all the conditions and regulations and attendance of Eddad preparatory marriage program.

To Whom It May Concern certificate of non-eligibility for marriage grant can be applied through the Ministry of Community Empowerment website www.moce.gov.ae (select To Whom It May Concern certificate request service

It is necessary to specify the authority, and not to issue more than one certificate of ineligibility for the marriage grant to the same person.

In this case, the applicant must visit the Federal Authority for Identity and Citizenship, Customs, and Port Security, update their contact information and phone number through them, and then the applicant can apply for the marriage grant.

The ministry is unable to disburse the remaining amount of the grant due to the expiration of the specified period for disbursement.

The ministry is unable to disburse the remaining amount of the grant due to the expiration of the specified period for disbursement.

Steps to attend the "Eddad" program:

1. Log in to Ministry of Community Empowerment website.
2. Log in using UAE Pass.
3. Select smart services.
4. Select marriage services.
5. Select apply for "Eddad" program and then click on service details.

The program is mandatory for young people benefiting from the marriage grant and their spouses, as well as being available to all members of the community. It provides sign language services and aims to prepare young future spouses with the necessary knowledge and skills to build a cohesiveand stable family. All program components are available on Ministry of Community Empowerment website www.moce.gov.ae.

Yes, non-beneficiaries of the marriage grant can attend the available program through Ministry of Community Empowerment website to benefit from its knowledge content

• Arabic Language
• English Language
• Sign Language

The program is available on Ministry of Community Empowerment website www.moce.gov.ae and can be used 24 hours a day, you must fully watch the seven topics and answer all questions of each topic

The program can be accessed through the ministry's website www.moce.gov.ae or by contacting the call center at 800623.

The beneficiary will receive a text message containing the link to all the information on how to attend and benefit from the ""Eddad"" program:

Dear Customer,

The Ministry of Community Empowerment invites you to attend the ""Eddad” program courses, as a mandatory requirement to ensure the disbursement of the marriage grant, through the link: https://www.moce.gov.ae/ar/edaad-lectures.aspx or the personal account on the ministry's website, with the necessity of using the Emirates ID card number for both spouses. To develop and improve our services, please fill in the survey after completing the program.

Ministry of Community Empowerment 

The marriage grant is a financial amount of AED 70.000 granted to UAE citizens applying for the grant, who are married to UAE female citizens and meet the conditions and requirements. Participation in mass weddings is for UAE citizens who are married to UAE female citizens and does not meet the conditions and regulations of the marriage grant; the value of the participation reward varies from one wedding to another.

It is not possible, as it is necessary to benefit from only one service among the services available to young future spouses.

Yes, it is possible if the mass wedding is not affiliated with the Ministry of Community Empowerment , and there are no rewards offered by the wedding, for those who meet the conditions and criteria for applying for the marriage grant.

Both spouses must be UAE citizens Must not be subject to the conditions and regulations of the marriage grant, Have not previously participated in any mass wedding.

Participation in mass weddings can be applied through:

• Registering via Ministry of Community Empowerment website www.moce.gov.ae (Mass Wedding Participation Service).
• Using (Usrati) platform www.usrati.gov.ae, which offers a wide range of services including applying for participation in mass weddings.

• Detailed salary certificate for the spouse including all bonuses, retirement deductions, and housing allowance (if applicable).
• Bank certificate including the International Bank Account Number (IBAN)."

There are often rewards given to participants in mass weddings, according to the agreement with the support party, with varying values. The participant will be informed of the presence or absence of a reward.

Sponsors of mass weddings vary from government, private sectors or VIP's

The beneficiary is informed by the Ministry of Community Empowerment about all the details and information related to the date and location of the mass wedding and also notified in case of any updates related to organization updates.

1. Personal photo with a white background
2. Medical and mental reports according to the category of disability:
   • Physical disability: medical report by a neurologist, orthopaedist, or physiotherapist.
   • Visual impairment: medical report from the ophthalmologist.
   • Hearing impairment: hearing test by an ENT doctor or audiologist.
   • Psychiatric disability: a medical report from a psychiatrist or clinical psychologist.
   • Intellectual disability: a medical report from a psychiatrist or clinical psychologist.
   • Autism: a medical report from a psychiatrist or clinical psychologist.
   • Attention deficit hyperactivity: medical report from a child developmental specialist, psychiatrist, clinical psychologist, or neurologist.
   • Communication: A medical report by a specialist in the treatment of Speech and language disorders.
   • Audio-visual: medical report from the ophthalmologist + hearing examination from ENT doctor or audiologist.
3. Residence is valid for more than 6 months (for UAE residents)

Yes, there is a difference between the People of Determination card for UAE citizens and residents, as the card provides dedicated services for UAE residents such as (a health card from the Ministry of Health for specific categories). In general, eligibility for services varies according to the type of disability rather than nationality. Also, the card issued to UAE citizens expires after 5 years, while residents are linked to the validity period of the Emirates ID card.

A report proving the need to add an attachment, with a copy of Emirates ID or application number entitled ""Add Attachments"" must be sent to the e-mail: dis-id@mocd.gov.ae

The applicant is contacted by the Ministry within two working to determine the evaluation date, and the appointment reservation is confirmed through an SMS text message sent to the customer with the details of the appointment

The applicant is contacted by the Ministry to determine the evaluation appointment, and the appointment booking is confirmed through an SMS text message containing the appointment details and a contact number in case the applicant wishes to change the appointment.

This means that all attached reports will be studied within (7) working days and will respond to the customer as follows:

1. Approval, if the reports meet all the required examinations and data
2. Request additional reports, in case all examinations and data are not completed to determine the disability and its type
3. Transferring the application for evaluation at the National Center for Diagnosis and Evaluation
4. Transferring the request to an external medical committee to conduct certain tests
5. Rejection, if the conditions and criteria for disability are not met

After the expiry of the prescribed period, a new report will be added through the website of the Ministry of www.moce.gov.ae, under the field "Follow up the request for issuing a card for people of determination". Application will be examined and result decided later

You can submit a grievance request within 60 days of rejection by sending a disability report via e-mail dis-id@mocd.gov.ae, entitled "Grievance Request" attached to the Emirates ID number or the rejected application number.

You can apply for adding supportive devices to the People of Determination card, by sending a report proving the need for equipment, accompanied by the Emirates ID number or application number, and entitled "Add Equipment", via e-mail dis-id@mocd.gov.ae, after which the application is presented to the committee for the final decision

"To change the type of disability in the People of Determination card, the application is submitted through the Ministry's website www.moce.gov.ae in the follow-up field to issue the People of Determination card and attach a new report to be examined and final decision taken, or send the new report via e-mail. dis-id@mocd.gov.ae, entitled ""Request to change the type of disability"" attached to the Emirates ID number or People of Determination card number"

A permanent card is automatically renewed as it only requires the renewal of the Emirates ID card. Temporary cards renewal requires a study of the application again, noting that after the expiry date, the customer will be provided with an SMS text message to attach the required application for re-examining.

The People of Determination card will be sent within 6 working days from printing, via the delivery courier (Me Courier)

Replacement fee of AED 106 for People of Determination Card

Medical, developmental and educational history of the case

A full description of language, behavioral, social, and ability to carry out activities of daily living

A description of the person's behavior during the evaluation session

View the results of the applied intelligence tests (Stanford-Binet test - Wechsler Intelligence Scale for Children® Fifth Edition (WISC®-V)

View the results of adaptive behavior scales

Describe the extent to which the diagnostic criteria for intellectual disability according to DSM-5 of the person

1. Medical, developmental and educational history of the case? When did the symptoms start? What are the symptoms since the beginning?
2. A full description of language, behavioral, social, and ability to carry out activities of daily living, ways of playing
3. Results of psychological measures used in autism case evaluation i.e. ADOS-2, CARS-2
4. Description of the symptoms observed during the assessment according to the diagnostic criteria for autism disorder according to the DSM-5

1. Case history
2. A full description of motor abilities and skills (the ability to sit - stand - balance - walking and the way to walk - the use of (upper - lower limbs) in daily activities - muscle strength in the affected limbs)
3. In case of amputation (clarification of the location of amputation / amputated part or parts)
4. In case of disparity in the length of the limbs (clarification of the amount of disparity)
5. In case of spinal cord injury (clarification of the location of injury)
6. In case of congenital malformations in the limbs (clarification of the ""upper or lower"" limb and the size, nature and location of the deformity)
7. Determine the need to use mobility equipments

1. Case history
2. Medical examination of the eyes
3. Medical examinations of the eye / visual acuity / visual field
4. Determine the need to use visual aids "

1. Case history
2. Medical examination of the ear / type of hearing loss: sensorineural / conductive / mixed
3. Hearing tests
4. Identification of hearing aids: hearing aids, cochlear implants

1. Case history
2. A full description of the nature of communication disability: language abilities - speech abilities - voice - fluency
3. Therapeutic procedures that the person has undergone, including medical, language, verbal or psychological treatment, and the results of treatment
4. Medical diagnostic criteria for communication disability "

1. Medical, developmental and educational history of the case, when the symptoms began to appear and what symptoms appeared
2. A full description of language, behavioral, social and academic abilities and skills
3. Describe the child's cognitive abilities by applying IQ tests
4. Apply ADHD measures such as Conners and Vanderbilt within multiple environments with results illustrated
5. Describe the extent to which the disorder affects the ability to learn and carry out activities of daily living

1. Medical history and when symptoms began
2. Educational and practical case history
3. Mental Health examination
4. Description of the disability / full description of abilities and skills / linguistic - behavioral - social
5. Results of the application of the following standards: WHODAS 2.0 and PIRS
6. The expected pathological course of the case (permanent, temporary)
7. Drugs used for treatment

Reports are accepted from government hospitals, and in the event of reports from the following institutions, they are considered:

1. Cleveland Hospital
2. Medcare Secretariat
3. American Hospital (for visual cases)
4. Sharjah City for Humanitarian Services
5. American Center for Psychiatry and Neurology
6. Zayed Higher Organization
7. Dubai Autism Center

list of centers allover the UAE (attached)

the list of people of determination centers are available on Ministry's website moce.gov.ae (attached)

the list of people of determination centers (autism category)-attached

The form for issuing a license for Non-Government Care and Rehabilitation Center for People of Determination must be filled out by the applicant while a comprehensive study is prepared containing all data related to the institution to be licensed. The study must contain:

• (Introduction - targeted groups - age category of those enrolled in the institution - educational programs that will be implemented by the institution and methods of implementing these programs - fees and methods of payment - location and space area - number of classrooms-administrative and therapeutic rooms - staff working in the institution and qualifications of employees - methods of evaluation and admission procedures.)
• The procedures for obtaining a license are first filled out by the application with the required documents and it is carried out in 3 stages, namely:
  1. First stage:
     • Passport copy, a copy of the family book (for the citizen), copy of the Emirates ID card, copy of the academic qualifications, a personal photo, a certificate of criminal clearance (good conduct), and the reference document.
  2. Second Stage:
     • A copy of the ""sketch"" plan of the institution's site (a copy of plot map), makani number / site coordinates (if any), a copy of the building plan showing the dimensions and sizes of rooms, halls, corridors and sanitary facilities.
  3. Third Stage:
     • Data of the center’s director, academic qualifications, a copy of experience certificates, a copy of the title deed in case the building is owned by the license applicant or a copy of the lease contract, a copy of Department of Economic Development license, a copy of Civil Defense Department license.

Steps to provide a service (new center license)

• Receive the license application and check all the required data and documents (in case of deficiencies, the application is modified / the deficiencies are completed and re-sent
• in the event that the application is completed, the application is transferred to the competent committee to study the applications)
• Transfer applications to the concerned authorities for security approvals and receive a response
• Inform the customer of accepting or rejecting the application
• Submit the license application documents to approve the initial approval from the secretary undersecretary and send them to the license holder
• Submit approval letters from the Department of Economic Development, Municipality, Civil Defense to the Private Institutions Section
• Pay fees Opening/Licensing the Center
• Prepare an internal memorandum and send it to the Legal Affairs Department, including attachments and approval letters.
• Prepare a draft ministerial decision to issue a license for the Rehabilitation Center for People of Determination.
• Issue the decision and approve the license, and then send it to the Legal Affairs Department.
• Send a copy via e-mail to the customer

The request is sent via e-mail to the Private Institutions Section - People of Determination Care and Rehabilitation Department: dis-ngc.dep@mocd.gov.ae

the following must be done:

• Receive the license application and check all the required data and documents (in case of deficiencies, the application must be modified / the deficiencies are completed and re-sent
• in case the application is completed, the application must be transferred to the competent committee to study the applications)
• Transfer applications to the concerned authorities for security approvals and receive a response
• Inform the customer of accepting or rejecting the application
• Submit the license application documents to get the initial approval from the sector undersecretary and send them to the license holder
• Submit approval letters from the Department of Economic Development, Municipality, Civil defence to the Private Institutions Section
• Pay fees Opening/Licensing the Center

Conditions for obtaining a license for Non-government People of Determination Care & Rehabilitation Center:

• Individual License: The license holder must be a citizen and have an educational qualification, and there may be non-citizen partners, so that the percentage is 51% for the citizen, and 49% for the non-citizen.
• Companies Licensing:
  • Provide all data and statistics requested by the Ministry
  • The license holder can be a legal person if he takes one of the forms of companies mentioned in the aforementioned Companies Law (Decision No. 92) (Decision Attached).
  • The center must provide the authorized services according to the form that has been filled.
  • Appointing the administrative and technical staff according to the regulations and regulations in force in the Ministry
  • Approvals must be taken for the appointment of the functional and administrative staff.
  • The building must be suitable for the type of service provided according to the requirements set by the Ministry
  • Approving the People of Determination card as an official document required to register beneficiaries in the institution in the integrated services and in the event that the special education service is provided in individual sessions according to the license.
  • For more details and inquiries, contact via email of the Department of Private Institutions: dis-ngc.dep@mocd.gov.ae

An application form for issuing a license for a non-governmental People of Determination center shall be completed and duly signed by the applicant. A comprehensive study containing all information about the institution to be licensed must also be prepared. The study shall include:
a. Introduction. 
b. Target beneficiary groups.
c. Age range of enrollees. 
d. Educational and training programs to be implemented and their implementation methods.
e. Fees and payment methods. 
f. Location and area. 
g. Number of classrooms, administrative offices, and treatment rooms.
h. Center staff and their qualifications. 
i. Evaluation methods and admission procedures.

The licensing process begins with completing the application form and consists of three (3) stages:

1- Stage one:
a. Passport copy. 
b. Family Book copy (for citizens). 
c. Emirates ID copy. 
d. Educational qualifications copy. 
e. Personal photo. 
f. Criminal record certificate (Good Conduct Certificate). 
g. Introductory document.

2- Stage two: 
a. Sketch of the institution's location (land map). 
b. Makani number/site coordinates (if available). 
c. Building plan showing dimensions of rooms, halls, corridors, and sanitary facilities.

3- Stage three: 
a. Center director's details, academic qualifications, and copies of experience certificates. 
b. Ownership deed copy if the applicant owns the building or a copy of the lease agreement. 
c. Department of Economic Development license copy. 
d. Civil Defense Department license copy.

Steps for applying for a new center license:
1. Receiving the license application and verifying all required data and documents:
a. If there are deficiencies, the application is amended/completed and resubmitted.
b. If the application is complete, it is referred to the competent committee for review.
2. Referring applications to relevant authorities for security approvals and receiving responses. 
3. Notifying the applicant of the application's approval or rejection. 
4. Submitting the license application documents for initial approval from the sector undersecretary and sending them to the licensee. 
5. Delivering approval letters from the Department of Economic Development, Municipality, and Civil Defense to the Private Institutions Department. 
6. Paying the center opening/licensing fees. 
7. Preparing an internal memo and sending it to the Legal Affairs Department, including attachments and approval letters. 
8. Preparing a draft ministerial decree to issue a People of Determination rehabilitation center license. 
9. Issuing the decree, approving the license, and then sending it to the Legal Affairs Department. 
10. Send a copy to the applicant via email.

The application is to be submitted to the Private Institutions Department's email address, dis-ngc.dep@mocd.gov.ae, where the following process takes place:
1. Receipt of the license application and verification of all required data and documents:
a. If there are deficiencies, the application is amended/completed and resubmitted.
b. If the application is complete, it is referred to the competent committee for review.
2. Referral of applications to the relevant authorities for security clearances and receipt of their responses.
3. Notifying the applicant of the application's approval or rejection.
4. Submitting the license application documents to the Sector Undersecretary for initial approval and forwarding them to the license holder. 
5. Delivery of approval letters from the Department of Economic Development, the Municipality, and the Civil Defense to the Private Institutions Department.
6. Payment of the center opening/licensing fees.

1. Individual Licensing: The license holder must be a citizen with academic qualifications. Non-citizen partners are permissible, provided that the citizen's ownership stake is fifty-one (51%) percent and the non-citizen is forty-nine (49%) percent.
2. Corporate Licensing: The license holder may be a legal entity if it adopts one of the corporate forms stipulated in the aforementioned Companies Law (Decision No. (92)) (Decision attached).
3. The center shall provide the services it is authorized to perform based on the completed application form.
4. Administrative and technical staff shall be appointed in accordance with the regulations and systems in force at the Ministry.
5. All information and statistics requested by the Ministry shall be provided.
6. Approvals for appointing administrative and functional staff shall be obtained.
7. The building must be suitable for the type of service provided in accordance with the Ministry's requirements.
8. The People of Determination Card shall be recognized as an official document required to register beneficiaries with the institution in integrated services and provide special education services in individual sessions, as per the license.
 
For further details, please get in touch with the Private Institutions Department via email: dis-ngc.dep@mocd.gov.ae

The application shall be submitted to the Private Institutions Department via email at: dis-ngc.dep@mocd.gov.ae, and must include the following:
1. A copy of the center's license issued by the Ministry of Community Development.
2. A copy of the lease agreement.
3. A copy of the center's license issued by the Department of Economic Development.
4. A copy of the center's license issued by the Civil Defense Department.
5. A camera certificate with a license for monitoring and controlling devices' business activities (applicable to centers in the Emirate of Abu Dhabi only).
6. A copy of the permit issued by the Department of Social Services (applicable to centers in the Emirate of Sharjah).

1. The center's administration submits the service application by sending the request to the relevant service employee at the Ministry.
2. The application form, approved by the center's administration, must be attached, along with:
a. A copy of the Ministry's appointment approval
b. Qualifications
c. Equivalency (if any)
d. Passport.
3. A payment appointment for the certificate fees of one hundred (100) dirhams and the transaction fees will be scheduled.
4. The certificate will be emailed to the center or the employee.
5. In the event of an employee's resignation, they should contact their current center's administration to submit the certificate request and complete the certificate issuance procedures after verifying and matching the data.

They encompass the social, cultural, scientific, educational, professional, creative, artistic, recreational, and environmental fields, providing humanitarian initiatives and achieving a purpose of righteousness or solidarity.

It is a group consisting of natural persons established for a definite or indefinite period with the intention of practicing one or more non-profit public benefit activities.

It is a legal entity established by one or more natural persons for a definite or indefinite period and based on allocating funds to practice one or more non-profit public benefit activities.

It is a group consisting of at least five (5) associations or civil society organizations that practice similar public benefit activities.

It is a fund established by legal persons for a definite or indefinite period to promote solidarity and interdependence among its members.

It is the Ministry's central database for public benefit institutions in the State. These associations must register and maintain updated records in accordance with the Ministry's controls and protocols.

1. Associations.
2. Civil Society Organizations (CSO).
3. Unions.
4. Social Solidarity Funds.

Register your public benefit institutions by clicking on the following link: https://npo.mocd.gov.ae/

1. No group or entity may practice any public benefit activities unless it has:
   1. Acquired the necessary licenses from the local authority
   2. Received approval from the Ministry
   3. Registered with the appropriate Registry
   4. Obtained the necessary approvals and permits from the competent authorities that supervise the practice of these activities in accordance with the legislation in force in the State.
2. No natural or legal Person may allow the occupancy, rental, or use of any facilities to a public benefit institution that is not registered and licensed.
3. Branches of foreign public benefit institutions shall not be granted.

The following requirements shall be fulfilled to establish an association:

1. The number of founding members shall not be less than seven (7) members.
2. The founding members holding the nationality of the State shall not be less than (70%) of the total number of founding members.
3. Persons who do not hold the nationality of the State may participate in establishing associations in accordance with the following controls:
   1. The number of founding members shall not exceed thirty (30%) of the total number of founding members.
   2. The founding member should hold no diplomatic status.
   3. The founding member should hold a valid residence permit in the State for no less than three (3) years.
4. The founding member shall be of the legal age in accordance with the legislation in force in the State.
5. The founding member shall be of good conduct and good reputation and have no history of imprisonment penalty in a felony or misdemeanor of breaching honor or trust unless he has been rehabilitated.
6. The association shall have bylaws in accordance with the provisions of this decree  bylaw and Executive Regulations thereof.

1. The representative of the temporary committee shall submit the application to the competent authority according to the form prepared for this purpose.
2. The following documents must be submitted with the application for the establishment of the association:
   • A certified copy of the draft of the association bylaws, approved by the founding members, along with a summary thereof.
   • A copy of the minutes of the meeting held by the founders, signed by the attendees and their approval of (the establishment of the assembly and the adoption of the draft association bylaws), the names and details of the members of the association's temporary committee and the mechanism of their election, and any resolutions passed on by the founding meeting.
   • A copy of the minutes of the temporary committee's meeting, which shall include the distribution of the administrative positions of its members and the temporary committee's decision to appoint a member to represent them in completing the procedures for announcing and licensing the association.
   • A form containing the founders' data, signed and certified by each member.
   • Copies of the founding members' passports and Emirates ID cards.
   • An official certificate or document proving the residency of the non-national member in the State for a period of no less than three (3) years.
   • Letters of recommendation from two (2) founding members for members who do not hold the nationality of the State.
   • A personal photograph of each founding member.